Cookie Policy

Last updated: February 25, 2026

This Cookie Policy explains how Faithline ("Company," "we," "us," or "our") uses cookies and similar technologies when you visit our website and use our services at faithline.ai (the "Service"). This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the owners of the site.

Cookies can be "persistent" (they remain on your device until they expire or you delete them) or "session" cookies (they are deleted when you close your browser). Cookies can be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies").

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Service to function. They enable core features such as user authentication, session management, and security protections. Without these cookies, the Service cannot operate properly. You cannot opt out of essential cookies because they are required for the basic functionality of the Service.

Examples: Authentication tokens, session identifiers, CSRF protection tokens, load balancing identifiers.

Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. They allow us to measure and improve the performance of our Service by understanding which pages are visited most often, how users navigate, and where users encounter errors.

Examples: Page view counts, session duration, bounce rates, feature usage metrics, error reports.

Preference Cookies

These cookies allow the Service to remember choices you have made (such as your preferred theme, font size, or display language) and provide enhanced, personalized features. If you disable preference cookies, the Service will still work, but some customization features may not function.

Examples: Theme preference (light/dark mode), sidebar state, notification settings.

4. Third-Party Cookies

Some cookies on our Service are placed by third-party services that we use to operate and improve the Service. These third parties may set cookies on your device when you use our Service:

We do not control third-party cookies and recommend reviewing the cookie policies of each respective provider. We do not use any advertising cookies or allow third-party advertising networks to set cookies on our Service.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Settings," "Preferences," or "Privacy" section of your browser. Common options include:

Here are links to cookie management instructions for common browsers:

5.2 Impact of Disabling Cookies

Please note that disabling or deleting certain cookies may affect the functionality of the Service. If you block essential cookies, you may not be able to sign in or use core features of the Service. Disabling analytics or preference cookies will not prevent you from using the Service but may result in a less personalized experience.

6. Specific Cookies We Use

The following table describes the primary cookies used by the Service:

| Cookie Name | Type | Purpose | Duration | | sb-access-token | Essential | Supabase authentication session | 1 hour | | sb-refresh-token | Essential | Refreshes authentication session | 7 days | | theme | Preference | Stores light/dark mode preference | 1 year | | sidebar-state | Preference | Remembers sidebar open/closed state | 1 year | | _vercel_analytics | Analytics | Vercel web analytics | Session | | __stripe_mid | Essential | Stripe fraud prevention | 1 year |

This table may not be exhaustive. Cookie names and purposes may change as we update the Service. We will update this policy to reflect any significant changes.

7. Web Beacons & Pixels

In addition to cookies, we may use web beacons (also known as "pixels" or "clear GIFs") in our Service and emails. Web beacons are tiny, transparent graphic images that allow us to count users who have visited certain pages or opened emails, and to generate statistics about usage patterns.

Web beacons in emails help us understand whether our emails are opened and which links are clicked, allowing us to improve our communications. You can prevent web beacon tracking in emails by configuring your email client to block remote images or by unsubscribing from our email communications.

8. Local Storage

In addition to cookies, we may use browser local storage and session storage to store certain preferences and data locally on your device. Local storage operates similarly to cookies but can store larger amounts of data and does not expire automatically.

We use local storage for purposes such as caching conversation data for faster loading, storing UI state preferences, and maintaining draft messages. You can clear local storage through your browser's developer tools or settings.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or our use of cookies. If we make material changes, we will notify you by posting a prominent notice on the Service or by other appropriate means.

We encourage you to review this Cookie Policy periodically. The "Last updated" date at the top of this page indicates when this policy was last revised. Your continued use of the Service after any changes constitutes your acceptance of the updated Cookie Policy.

10. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Faithline Email: support@faithline.ai Website: faithline.ai

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